FirstStop

Installer Survey Ratings

• By: Przemek Tomczuk

  Apr 28,2016

  (9)

  Lovely service, quick installation - the finest kind.

• By: Mr. A Ashfaq

  May 14,2016

  (7)

  none

• By: Mr. Stuart Marsden

  Nov 16,2016

  (10)

  Good job

• By: Mr. Hamid Butt

  Nov 22,2016

  (2.5)

  Your workshop is your space to manage. If there are issues with it such as renovation or closure, then its courtesy to call the... Read More

  Your workshop is your space to manage. If there are issues with it such as renovation or closure, then its courtesy to call the customer BEFOREHAND to rearrange a pre-agreed appointment and not to let them attend and waste their time. Read Less

• By: Mr. pharuehat kaewphumhae

  Dec 09,2016

  (5)

  Fast but low quality, they don't even use the torque wrench to proper tighten the wheels (it could cause serious road accident). I asked... Read More

  Fast but low quality, they don't even use the torque wrench to proper tighten the wheels (it could cause serious road accident). I asked for alignment that I'm willing to pay extra for it but they said the system was down and not ready, so I have to drive to another shop to check the alignment. Ps, the employee are very friendly. Read Less

• By: Mr. Johann de Bod

  Mar 23,2017

  (10)

  Service was excellent - I'll definetely be back.

• By: Mr. Abdulla Aljallaf

  May 06,2017

  (6.75)

  All good

• By: Mr. Johann de Bod

  May 14,2017

  (3.5)

  My new rim was damaged by the installer, whi I had to pay to get fixed, so I wont use them again.

• By: Mr. Marc Brinkis

  May 31,2017

  (9.25)

  Good service, friendly sraff8

• By: Mr. Philip Morgan

  Jun 24,2017

  (9.25)

  Excellent service

• By: Rizwan Chowdhari

  Jul 06,2017

  (10)

  Great service.. staff were reliable and were quick to answer all questions I had satisfactorily.. keep it up!

• By: Miss. Kirstie Lawton

  Jul 15,2017

  (10)

  Excellent service

• By: wayne campbell

  Jul 16,2017

  (8.5)

  Staff were very helpful and efficient

• By: Mr. jeme heness

  Jul 17,2017

  (8.5)

  Good/ Sufficient

• By: Mr. Syed Umair Wasim

  Aug 05,2017

  (6.75)

  At the time of purchase i was promised by the representative from pitstop arabia that i will receive free alignment for the car, however... Read More

  At the time of purchase i was promised by the representative from pitstop arabia that i will receive free alignment for the car, however didnt get that from the installe, the installer refused to do it.Extremely unhappy with pitstop arabia, never buying again. Will never recommend to any friend as well!! Read Less

• By: Mohamed Kazzaz

  Aug 06,2017

  (8.5)

  Very good team, i waited for a while but it was okay.

• By: Mr. Kore Enevoldsen

  Sep 16,2017

  (7.75)

  A fine experience

• By: Dr. Mouhamad Elhayek

  Sep 19,2017

  (9.25)

  Very good

• By: Ahmad Faraz Siddiqui

  Sep 30,2017

  (8.5)

  Good job

• By: Mr. Bernard Sano

  Oct 17,2017

  (8.5)

  So far so good. Quick services

• By: Mr. Wesley Bowles

  Dec 14,2017

  (8.75)

  Need torque wrench for checking correct torque of wheel nuts after installation.

• By: Mr. DANIEL STRINGER

  Dec 21,2017

  (9.5)

  great and friendly service - highly recommended

• By: Mr. Abderrahim Moutaouakil

  Dec 26,2017

  (8.5)

  Thank you

• By: Mr. Ahmed Makda

  Jan 01,2018

  (10)

  Excellent service

• By: Mr. Raymond Theard

  Feb 18,2018

  (10)

  Quick service and advice for future services.

• By: Mr. Chris Butwan

  Mar 02,2018

  (9.25)

  Honest and friendly, got the job done. I wanted to do alignment but they did not have the socket required for a BMW X1 2016 to do... Read More

  Honest and friendly, got the job done. I wanted to do alignment but they did not have the socket required for a BMW X1 2016 to do the adjustments on the rear wheel. They advise me to take the car to the dealership for alignment because it’s not a standard bolt and would be damaged if they tried adjusting it. I appreciated the honesty. Read Less

• By: Andreas Constantinides

  Apr 06,2018

  (10)

  No waiting. Straight in and out. Perfect.

• By: Chris Medeiros

  Apr 21,2018

  (7)

  The service was quick and the employees were informative. Unfortunately, if they break something, they charge the customer for the repair.

• By: Mr. Marcus Vilaca

  May 14,2018

  (9.25)

  Efficient and polite

• By: Mr. Marc Brinkis

  May 15,2018

  (9.25)

  Friendly, fast. Gave a hint for the alignment while analysing old tires and their wear

• By: Mr. Marcus Vilaca

  Jun 06,2018

  (8.25)

  Knowledgeable and efficient. The location is of easy access.

• By: Mr. SHADI BAKIR

  Jun 12,2018

  (6.75)

  your employees should have a better attitude and not waste my time for 90mimutes to install 4 wheels

• By: Julio Roberts

  Jul 01,2018

  (10)

  He did a great job and was a professional.

• By: Mr. John Ramsell

  Jul 30,2018

  (8.75)

  Very prompt service. Was greatly appreciated that they swapped my spare wheel tyre and reinstalled the spare wheel for me. Wheel balancing... Read More

  Very prompt service. Was greatly appreciated that they swapped my spare wheel tyre and reinstalled the spare wheel for me. Wheel balancing was spot on. Very happy with the service Read Less

• By: Ioana Stan

  Aug 29,2018

  (4.5)

  The installer took over an hour to change my tires as he attended at least 3 other customers .After the tires were removed it took 30mins... Read More

  The installer took over an hour to change my tires as he attended at least 3 other customers .After the tires were removed it took 30mins for the first tire to be on. Only after I stepped outside and asked him to hurry up.Communication was zero!!! He disregarded me as a customer and as a person it was a very bad experience. Read Less

• By: Mr. Minjae Lee

  Sep 10,2018

  (10)

  Good.

• By: Mr. Anton Minin

  Oct 16,2018

  (10)

  Professional and fast service. Extremely pleased.

• By: Mr. David Priest

  Oct 24,2018

  (9.75)

  Could do with a coffee machine in the waiting area.

• By: Cristan Limbasan

  Oct 28,2018

  (10)

  Keep up the good work.

• By: Kresimir Vican

  Oct 31,2018

  (7.25)

  It was decent service in general

• By: Mr. Shernan Mayoyo

  Dec 26,2018

  (2)

  First, installer is FirstStop and not Pitstop so the employee was confused if I am on the right place for fitting my tires until I saw... Read More

  First, installer is FirstStop and not Pitstop so the employee was confused if I am on the right place for fitting my tires until I saw my ordered tires and they were convinced that I am on the right place for installing my tires. There was no explanation or anything while installing my tires.. I guess they are tired... But thanks for fixing it for me. Read Less

• By: Mr. david priest

  Jan 03,2019

  (9.75)

  Excellent quick service, friendly staff.

• By: Leon Stetic

  Jan 09,2019

  (10)

  Everything was great

• By: Mr. DANIEL STRINGER

  Feb 28,2019

  (8.75)

  Good service but only one employee so quite long for the install

• By: Mr. Claudio Cardin

  Mar 11,2019

  (8)

  Easy to find,good service in terms of speed and courtesy.

• By: Mr. Harman Aujla

  Apr 21,2019

  (5.5)

  Poor level of English and very rude. There was no customer serviceIn addition, the garage wasn't even open for 0900 (the opening time) and I... Read More

  Poor level of English and very rude. There was no customer serviceIn addition, the garage wasn't even open for 0900 (the opening time) and I was finally allowed in at 0930. I was not offered any additional services and then when I asked for wheel alignment, I was quoted AED400, I called back over the phone and heard that was not the list price - very unprofessional! Read Less

• By: Mr. Mohamed Nayle

  Apr 22,2019

  (10)

  Great

• By: Mr. Ivan Christiansen

  Aug 19,2019

  (10)

  Excellent service

• By: Mr. Darren Norris

  Sep 03,2019

  (6.25)

  Was not informed about waiting room & was left to find it myself.

• By: Mr. Jeff Scanlin

  Sep 05,2019

  (8.25)

  Good work with the installation.

• By: Mr. Andrew Scott Ritchie

  Sep 14,2019

  (8.5)

  Great service

• By: mahmoud saad

  Oct 09,2019

  (8.75)

  I hope that you will be more accurate in determining the date of receiptthanks a lot .

• By: Mr. Ala Amawu

  Feb 11,2020

  (7.25)

  ...

• By: Mr. Rafael Dias

  Feb 13,2020

  (7.5)

  Good experience

• By: Mr. Abdulla Hamoodi

  Feb 13,2020

  (10)

  Thank you

• By: Mr. LEO FERNANDO PORNEBO

  Mar 31,2020

  (4.5)

  Installer must be nice and self-possessed to the customer.

• By: Dr. Neven Mitrovic

  Jun 27,2020

  (8.25)

  Good

• By: Mr. Jacob Olano

  Oct 01,2020

  (8)

  Commendable. Thanks.

• By: Leon Stetic

  Dec 30,2020

  (10)

  Perfect

• By: Mr. Tom Obrien

  Mar 31,2021

  (7)

  Could show a little more enthusiasm. I usually tip but, not when you appear disinterested

• By: Mr. Vikram Shetty

  Apr 07,2021

  (10)

  Thank you

• By: Mr. Thomas Midbo

  May 22,2021

  (10)

• By: Thani Alromaithi

  Aug 22,2021

  (9.25)

  Friendly and respectful

• By: Mr. Craig Griffin

  Apr 07,2022

  (7)

  Installation good, however due to the wheel size ballancing could not be done at the installation place and i needed to go elsewhere and... Read More

  Installation good, however due to the wheel size ballancing could not be done at the installation place and i needed to go elsewhere and pay. This is supposed to be included in the installation cost Read Less

• By: Mr. Omar Nimer

  Nov 23,2022

  (7.25)

  AED 100 for 4 valves others include this in the cost to fit. this maybe because tyres purchased online.