FirstStop

Installer Survey Ratings

• By: Mr. Nagarajan Ramakrishnan

  Apr 08,2017

  (10)

  Professional service done. Very happy????

• By: andrei sima

  Apr 15,2017

  (10)

  Great staff and service

• By: Daniel Nelson

  May 31,2017

  (10)

  great service - nice facility. Ramadan Kareem!

• By: Mr. SHINYA GOTO

  Jun 04,2017

  (8.5)

  Good Service and Kindful Staff

• By: Mr. Shaf Hassan

  Jul 17,2017

  (9.5)

  Overall they did a good job.

• By: Kevin McCallion Kevin McCallion

  Aug 05,2017

  (10)

• By: Mr. Aladdin Madwar

  Aug 10,2017

  (9.25)

  Good professional serviceVery fast and high talanted staff

• By: Mr. RAVIKUMAR KOWTHA

  Sep 11,2017

  (9)

  Excellent service. I would highly recommend this installer

• By: Mr. Fahaad Siddiqui

  Sep 13,2017

  (10)

  It was professional environment and nice & clean waiting area with good customer service. 10 /10

• By: Mr. Rohit Singhal

  Oct 02,2017

  (9.5)

  Great service no issues at all

• By: Faizan Shaikh Faizan Shaikh

  Oct 29,2017

  (7.25)

  The people on the desk was not very welcoming. no smile nothing. while booking it said they have wifi. but they said wifi not working.

• By: karl street

  Oct 30,2017

  (9)

  very polite and helpful

• By: Mr. Samir Abdulrahman

  Nov 01,2017

  (10)

  Very good and fast

• By: Mr. Joji Varghese

  Nov 22,2017

  (10)

  Excellent

• By: Thomas Larmour

  Dec 06,2017

  (9.25)

  The technician who carried out the installation had an excellent attitude, and commenced the installation 45 minutes before their closing time.... Read More

  The technician who carried out the installation had an excellent attitude, and commenced the installation 45 minutes before their closing time. He ran into a few problems, which meant that the installation was not completed before the regular closing time. NB: This is not a compliant, it is a compliment that he worked on diligently, without complaint and was courteous at all times. He is to be commended and I would appreciate if you pass this feedback on to him, as I will definitely recommend both Pitstop Arabia, and First Stop, on the basis of this technician's positive attitude. Read Less

• By: Mr. Mohamad Baker Agha

  Jan 09,2018

  (10)

  Quick, clean Simply put

• By: Mr. Aflah Anwar

  Jan 14,2018

  (8)

  Installation took more than an hour. It can be done much quicker

• By: Dr. Yousef Alhelou

  Mar 12,2018

  (8.5)

  a

• By: Mireille Samson

  Mar 15,2018

  (10)

  everybody was super nice. Keep up the good work!

• By: Reed sylvester

  Mar 19,2018

  (8.25)

  All worked without problems and on time. Would use aain

• By: Mrs. AURELIE Fornara-Baurain

  Apr 01,2018

  (7.75)

  Professional work, provided the extra work requested (brakes deep cleaning) free of charge

• By: Mr. Robin Taulelei

  Apr 19,2018

  (10)

  Very helpful.

• By: Àřmããņï Khan

  Apr 22,2018

  (6.75)

  It was bad experience they only give paority to there there own customer

• By: Nils Engelmann

  May 15,2018

  (10)

  Happy customer

• By: Dr. Dean Cairns

  May 15,2018

  (10)

  Excellent service. Were ready for my arrival and I waited in comfort whilst they installed the tyres.

• By: Mr. NGEE HUONG KONG

  May 30,2018

  (10)

  Previously dropped by for basic service and inquiries and was not disappointed. Courteous staff who respond to queries to the point and... Read More

  Previously dropped by for basic service and inquiries and was not disappointed. Courteous staff who respond to queries to the point and not trying hard to upsell. Read Less

• By: Mr. Kristina Wolff

  Jun 19,2018

  (10)

  The staff was extremely friendly - in the office as well as the mechanic

• By: Mr. NIBU NAZEER

  Jun 26,2018

  (8.25)

  Excellent !!!!

• By: Mr. Jerry Lablache

  Jul 01,2018

  (7)

  Incompetent, installed Tyres wrongly, lack of attention to detail

• By: anton gusarov

  Jul 15,2018

  (9.75)

  Good as always. Although there is a slight vibration so I'll have to go back and re-check the balancing

• By: ABDULLA ALQUBAISI

  Jul 15,2018

  (9)

  Experienced staff, very good and quick professional service

• By: Mr. Rodolfo Marlo Bautista

  Sep 20,2018

  (10)

  Professional. Had to come back the next day to recheck the balancing, they did so without any charge and made sure everything was ok.

• By: Mr. Mohamed Alalawi

  Sep 27,2018

  (10)

  Fast and clean

• By: Mr. Laszlo Gobolos

  Oct 06,2018

  (8.75)

  Ok

• By: Mr. Paul Fenton

  Nov 08,2018

  (9.75)

  Great service, quick fitting and balance, great combination with the Pitstop Arabia delivery.

• By: Al-amin Yahiya

  Nov 27,2018

  (8.75)

  Overall very excellent service.

• By: Mr. Chris Hewson

  Dec 11,2018

  (10)

  I ordered the wrong tyres by mistake. The lady was really helpful in organizing for the right tyres to be delivered as quickly as... Read More

  I ordered the wrong tyres by mistake. The lady was really helpful in organizing for the right tyres to be delivered as quickly as possible. Overall a very good experience. Thank you. Read Less

• By: Mr. Belal AlBlooshi

  Dec 26,2018

  (10)

  Thank you

• By: Mark Hartley

  Jan 08,2019

  (8.75)

  Total time waiting for tyre install was 2 hours - due to lack of available ramps and extensive work being carried on on other vehicles.

• By: Mr. Ramu Venkataraman

  Jan 08,2019

  (9)

  Till now all is fine

• By: Mr. Inyong Choi

  Jan 30,2019

  (10)

  Satisfied

• By: Mrs. Javairia Bajwa

  Mar 03,2019

  (9.25)

  Great Service

• By: Mr. Julian Krawec

  Mar 06,2019

  (8)

  Very good

• By: Mr. Abdel Hadi Mustafa

  Apr 07,2019

  (9)

  Excellent

• By: MylA Vargas

  Apr 21,2019

  (10)

  They are very helpful and knowledgeable.

• By: Mr. FAIZEL VEETTIL

  Apr 30,2019

  (8.75)

  Good work

• By: Mr. Babu Kamath

  May 02,2019

  (10)

  Professional service ????????

• By: Mrs. Irish Belle Lim

  May 02,2019

  (9.75)

  Quick installation and dealt in professional manner. Highly recommended!

• By: Mr. BERARDINO PAOLINI

  May 18,2019

  (10)

  Completely satisfied

• By: Dr. Jangseob Han

  Jun 11,2019

  (10)

  Great

• By: Adam Graber

  Jun 14,2019

  (10)

  Very knowledgeable and helpful.

• By: Mr. Ferdinand Catulin

  Jun 23,2019

  (8)

  The shop was clean and the staff was professional

• By: Houngkeun Lee

  Aug 18,2019

  (10)

  Good

• By: Mr. Mohamed Arbee

  Mar 09,2020

  (3.25)

  On an overall, this installer is pretty good in terms of getting the job done - People actually installing the tyres, etc are doing really... Read More

  On an overall, this installer is pretty good in terms of getting the job done - People actually installing the tyres, etc are doing really great especially a chap named Hosni.Its the managers that need a lot of training and service skill. I received the sms to say the tires were delivered at the installer, further i called them to confirm and was informed the tyres are there and they have space for me to come through. So off i went. When i got there, the gentlemen came to me and i said i am here to fit my tyres which were sent from pitstop arabia. He says to me, they did not arrive. At this point, i glanced at a corner and see my tyres stacked up there. Noticed the size and Michelin (the store is a bridgestone dealer). So i say, there are my tyres. He then walks away and leaves me there.Eventually, i get in my car and line up in front of a ramp and get directed on to which my car sits there for 10 minutes until a very welcoming fitter comes to me and says what do we need to do? I advise him and he gets started. I then go into the office, and ask if there are any payment required for the balancing and installation, to which one says i need to pay for balancing and installation, i then advise him that it says on the pitstop arabia invoice that installation and balancing is included. He then begins speaking to his colleagues and does not continue to provide the info i need. I then ask how much is alignment and i would like to have it done. He ignores... I then speak to the other guy, who helps me but with many excuses as to why the previous guy ignored me. At the end of it, i walked away smiling cos i have new tyres and was happy with that. But the service by these managers was not the best. Read Less

• By: Dr. salah eldin hussein

  Mar 22,2020

  (10)

  did not receive final message when tyers were available I had to call and attend to ADNOC to check earlier massage stated will be available ... Read More

  did not receive final message when tyers were available I had to call and attend to ADNOC to check earlier massage stated will be available 530 pm and will update you Read Less

• By: Mr. Hendrie Sukendro

  Jul 09,2020

  (8.25)

  The facility is very good maintained and has customer waiting area that could watch his/her car being serviced. It is clean also.

• By: Mr. Victor Niscu

  Sep 24,2020

  (9.25)

  -

• By: Mr. Thakkiyudeen

  Oct 01,2020

  (9.25)

  Good

• By: Mrs. inge kooij

  Oct 26,2020

  (9.25)

  Excellent service

• By: Mr. Carl Dean Shaw

  Dec 27,2020

  (10)

  Timely and professional service.

• By: Mr. Zafirios Plakosas

  Jan 23,2021

  (10)

  The best tracking service

• By: Rafid Azzawi

  Mar 03,2021

  (6.25)

  Damaged tyre sensor during installation

• By: Mr. Eissa Alharthi

  Aug 16,2021

  (4.75)

  Brought the car back due to vibration and they refused to even look at it and told me take it up with pitstop Arabia

• By: Mr. RAVIKUMAR KOWTHA

  Sep 08,2021

  (10)

  Excellent service

• By: Mr. Riaz Mahomed

  Sep 19,2021

  (10)

  Everything was completed easily.

• By: Mr. Naden taha salapuddin

  Oct 07,2021

  (1.75)

  I encountered problem with the installer specially name khalid the machanic...probably maybe bacaused im a filipino and i bought the tyre... Read More

  I encountered problem with the installer specially name khalid the machanic...probably maybe bacaused im a filipino and i bought the tyre from you not from them. I told khalid the old tyre to make a spare tyre instead helping me fixing it, he deformed the plastic screw of the spare tyre and now they cant removed and fix it.they just told me to go to other service station. The machanic khalid and i think the floor manager instead of helping me or say sorry i felt disrespected and the way they communicate to me is disrespectful...but the rest of the staff is nice. Read Less