Frequently Asked Questions

How to Order
  • How To Get To Know About Your Tyre Size?

    Find Tyre Size

    Before buying tyres, you have to know the tyre size for your vehicle. To know that, click on the “Learn how to read your tyre size”. The first three-digit number before the forward slash tells the width of the tyre, the two-digit number after the forward slash shows tyre height. Furthermore, digits that are coming after “R” show the rim size and the number that is with “V” represents the speed.

  • How to order?

     

    Select Your New Tyres

    When you visit PitStopArabia.com, you will have to first search for your tyres. 

    You can search for tyres either by ‘Size’

     or by ‘Vehicle’

    Search by Vehicle:

    Whether you select ‘Search By Size’ or ‘Search by Vehicle’, you have to fill in the requirements. After that, in the 4th step enter your specified location.

    Enter your desired location

    Once you enter the required information of your vehicle in this case (Toyota/Prius/2020) and click on “Shop Tyres”, you will see a page like this.

    Once you click on the “Shop This Size” button, you will be redirected to the next page where all the tyre brands containing this size will be displayed just like in the search by size selection.

    Search by Size:

    Always ensure the correct tyre size by visually reading the size of your existing tyres and/or checking with the owner’s manual of your vehicle.  

    Once you have selected the correct information and hit search, we will present you with all the Tyres in that size we currently have in stock. 

    Choose the number of tyres you need (1,2,3,4 etc.) and click on the “Add to Cart” button. You will be redirected to this page.

    Enter your phone number and click on “To Installation Options”

    On the next page, you will see a list of installers near you (based on your entered location) 

    PitStopArabia.com works with 60+ installers across the UAE. Over 90% of the UAE’s population is within a short drive from their nearest PitStopArabia.com installer. You can sort the installer based on the distance from you, Customers rating, or Name.

    Click on the “Book now” button and select the available slot based on your schedule and then click on “proceed”

    Enter your login information or checkout as a guest.

    In the case of “Checkout as Guest”, you will see a screen like this;

    One page Check out Page

    On this page, you will be asked to provide details about yourself and your vehicle and choose which type of Credit card you’d like to pay with.  Once you have filled out all the mandatory fields, click on the “Place Order” button at the bottom. You will automatically be redirected to a Payment Page.

    This is where you enter your Credit Card details.  This is a secure page we have with a third-party payment provider, ensuring that your credit card and personal information remain safe. Once you have entered the card details, click on the button ‘Yes, I confirm my payment’

    And,

    If you select the “Bank Transfer” option and click on the “Place To Order”, then the order placement page will be popped up as shown in the below picture.

    Or,

    If you select the “Pay In Installments”, click on the “Place To Order”, the installment page will be popped up on the window.

    You have to select the installment period and date. Further, Fill in the given details i.e your phone number and email, click on the “Complete your order” option. Your order will be placed after this process.

    Keeping You Up-to-date

    As soon as your order is placed we will send you your order details via email.  This will include details on the tyres you bought, the installer you chose, the time of your preferred appointment, etc along with your order reference number.  PitStopArabia.com then takes care of everything else, keeping you informed at every step of the process.

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