Installer Partnership Terms & Conditions

General

Pitstop Arabia FZCO markets and distributes tyres automobile accessories online, through the "pitstoparabia.com" domain. Using a portal (hereafter referred to as "portal") integrated on the "pitstoparabia.com" domain, customers can view automobile and tyre installation stations, which may or may not belong to Pitstop Arabia FZCO, and offer an installation service for tyres and other goods purchased from pitstoparabia.com domain, as well as offering other automobile-related services at certain prices (hereafter referred to as "installation partner"). These cooperation conditions form the legal basis for the cooperation between Pitstop Arabia FZCO and the installation partner.

Basis of this cooperation

Only automobile companies or tyre installation stations with a tyre installation area and requisite equipment may be installation partners.  There is no automatic right to become an installation partner of Pitstop Arabia FZCO, as a matter of principle.  The registration as an installation partner of Pitstop Arabia FZCO on the portal represents an offer to Pitstop Arabia FZCO to conclude a cooperation agreement on the basis of these cooperation conditions. Pitstop Arabia FZCO may accept this offer. The installation partner receives written confirmation that the offer has been confirmed. Otherwise, the offer is regarded as having been declined.

The installation partner cannot claim to any exclusivity as an installation partner of Pitstop Arabia FZCO in any geography. In this respect, Pitstop Arabia FZCO reserves the right to appoint multiple installation partners in the same geography, display these to pitstopprabia.com customers on the portal.

Details of the cooperation between Pitstop Arabia FZCO and the installation partner

On the portal pitstoparabia.com, our potential customers are able to view the installation partners in a certain geography, as selected by the customer. The naming of the individual installation partners includes their name, address and contact details, as well as the services provided by the respective installation partner within the cooperation with Pitstop Arabia FZCO and their respective prices.

If a customer purchases tyres or other goods via pitstoparabia.com, and wishes the tyres or any other goods to be fitted at the installation partner, the installation partner is informed by E-mail as well as SMS. The installation partner can then agree an installation appointment directly with the customer or Pitstop Arabia may facilitate in the process of setting up the appointment. If desired by the customer, the tyres or other goods are sent directly to the installation partner. The installation partner receives the tyres or other goods ordered by the customer from PitstopArabia.com, and stores them properly until they are ready to be fitted. The installation partner is entirely liable for damage to or loss of tyres or goods stored by the installation partner. The packaging material included with the delivery must be retained by the installation partner until the goods have been transferred to the customer without any defects, or, in the case of a complaint, the goods are collected from the installation partner by Pitstop Arabia FZCO or their representative. Any costs incurred by the installation partner (storage, repackaging, etc.) are not reimbursed by Pitstop Arabia FZCO. The costs are to be borne by the installation partner.

The installation partner is obliged to perform the installation partner services specified on the portal at the prices specified on the portal, for customers purchasing tyres or other goods online from PitstopArabia.com.  The contract for the provision of services is concluded exclusively between the installation partner and the customer.

The cooperation between the Pitstop Arabia FZCO and the installation partner is free of charge. However, pitstoparabia.com will pay the installation partner for the mutually agreed charges on installation of tyres, including mounting and balancing.  These payments will be made once a month and will include amounts for all the pitstoparabia.com customers served by the installation partner during the preceding 1 month period.

The installation partner receives access to a password-protected area of the portal, in which the installation partner can provide specific details of its installation service, as well as the services it provides within the framework of the cooperation with Pitstop Arabia FZCO and the prices of these services. The installation partner guarantees that all details provided there are applicable and correct and, in particular, that it is able to perform the services specified there. Customers of Pitstop Arabia FZCO receive these details via the portal.

In case of any changes, the installation partner is obliged to immediately update the original prices, which he defined in the password-protected area of the portal. The same obligation applies to the installation partner for all other details, which it defined in the password-protected area and are no longer applicable.

The installation partner is obliged to observe the confidentiality of all customer details, access data and passwords for the portal with regard third persons, and will immediately change all passwords if he believes that unauthorized third parties have acquired knowledge of the access data or passwords. In case of a loss of customer details or access data, or if unauthorized third parties have acquired knowledge of this information, the installation partner will inform Pitstop Arabia FZCO immediately.

Term of this contract

The cooperation between Pitstop Arabia FZCO and the installation partner runs for an indefinite time.  The cooperation can be terminated at any time by the installation partner, with a period of notice of 6 weeks. The right to an extraordinary termination for cause remains unaffected by this.  The cooperation can be terminated immediately at any time by Pitstop Arabia FZCO, without having to specify reasons.  The termination must be in written form.

Liability

Pitstop Arabia FZCO is not liable towards any damages arising out of death, injury to body or health relating to a breach of duty by Pitstop Arabia FZCO, a legal representative of Pitstop Arabia FZCO or assistants of Pitstop Arabia FZCO, as well as for damages arising from the deficiency of a property guaranteed by Pitstop Arabia FZCO.

Pitstop Arabia FZCO is not liable towards any damages arising from intentional or gross negligence on the part of Pitstop Arabia FZCO or one of its legal representatives or assistants.

Changing cooperation conditions

Changes to these cooperation conditions are agreed by means of a proposal from Pitstop Arabia FZCO and an acceptance by the installation partner. The proposal from Pitstop Arabia FZCO is made via a written communication of the changes to the content. If the installation partner does not reject this proposal, or does not reject it correctly and within the time limit of 2 weeks, the proposal is regarded as having been accepted. In this case, the respective changes become valid 2 weeks after receipt of the proposal. If, however, the installation partner rejects the proposal within the time limit, then these cooperation conditions are immediately regarded as the current conditions, without amendment.

Further items

We are based in the United Arab Emirates and law of the UAE shall govern any interpretation of these terms and conditions.  Should one or more conditions in these cooperation conditions be invalid or become invalid, the validity of the remaining regulations remains unaffected.  The installation partner cannot transfer the rights and obligations specified in these cooperation conditions to third parties, on either a permanent or temporary basis, without first attaining the written consent of Pitstop Arabia FZCO. The installation partner is forbidden to use the registered trademark "pitstoparabia.com" in any form without the written consent of Pitstop Arabia FZCO.  The application of the general business conditions of the installation partner is excluded.