FirstStop- Dubai

Installer Survey Ratings

• By:

  Jul 05,2023

  (8.75)

  Very Good people and very quick tyre change

• By:

  Jul 04,2023

  (9.25)

  very happy with the service

• By:

  Aug 12,2023

  (9.25)

  Good clean place and was very quick. I even ot my car washed . very convenient location

• By:

  Aug 20,2023

  (9)

  Good job . very happy . Neat clean new place

• By:

  Aug 23,2023

  (9.25)

  Good clean place with courteous staff.

• By: Mr. Syed Mohideen

  Sep 08,2023

  (7.75)

  Please set standard rates and display them.

• By: Mr. Akhil Gupta

  Sep 08,2023

  (10)

  They were customer friendly

• By: Mr. ALAA Elkhouly

  Sep 11,2023

  (10)

  Fast and amazing

• By: Mr. Borja

  Sep 12,2023

  (0)

  They lied and overcharged

• By: Mr. Cristian Collauto

  Sep 12,2023

  (8.25)

  Clean and new location, everything was ok

• By: Mr. Sam thampi

  Sep 12,2023

  (10)

  Installer did a good job

• By:

  Nov 02,2023

  (6.75)

  great

• By:

  Nov 18,2023

  (10)

  They were easy to talk to, straightforward and courteous. They did great work and their workshop was clean. I will be coming back.

• By:

  Nov 27,2023

  (3.5)

  1. Nitrogen gas for my tyres are not provided. Over charging client for this service. 50dhs each tires. 2. Wheel alignment. Initially... Read More

  1. Nitrogen gas for my tyres are not provided. Over charging client for this service. 50dhs each tires. 2. Wheel alignment. Initially not included in the package, however overcharging client does not attract them to come back. 300dhs for front tires only 450dhs including back Read Less

• By:

  Nov 27,2023

  (0)

  terrible will now use this again

• By:

  Nov 27,2023

  (9.5)

  Pleasant store manager and quick service

• By:

  Nov 28,2023

  (10)

  The installers were very professional and fast, unlike the providers!! PITSTOP ARABIA Team were not professionals at all! I suffered... Read More

  The installers were very professional and fast, unlike the providers!! PITSTOP ARABIA Team were not professionals at all! I suffered using there services and will definitely not recommend it to anyone in the future. Read Less

• By:

  Dec 05,2023

  (10)

  The job was very well done

• By:

  Dec 08,2023

  (7.25)

  You lack the passion for a job well done: 1) Yellow (or red) dot on the tire should be nicely aligned with the valve (was not done) 2)... Read More

  You lack the passion for a job well done: 1) Yellow (or red) dot on the tire should be nicely aligned with the valve (was not done) 2) Valve caps to be properly fitted (one already missing by the time I drove few km) Be honest with your prices for wheel alignment. Read Less

• By:

  Jan 15,2024

  (6)

  For Installer, I wouldn't recommend an installer First Stop (Al Ofoq Al Malaki Car Service) Sheikh Zayed Branch Quality of Service,... Read More

  For Installer, I wouldn't recommend an installer First Stop (Al Ofoq Al Malaki Car Service) Sheikh Zayed Branch Quality of Service, they installed the Tyres but didn't fill them with recommended pressure. I need to do it myself at Petrol pump. They try to upsell services like polishing of rotor disks, which is useless. They sold me the wheel alignment at AED 350. I didn't know much about it until I found that other garages would do it for a cost of at most AED 150. That was rigged by installers for 15 minutes of work. Read Less

• By:

  Jan 15,2024

  (4.75)

  Not recommended. Wheal balancing wasnt done properly. The gentleman doing the tyre change service appeared to be unhappy at his workplace

• By:

  Jan 15,2024

  (7)

  ok service

• By:

  Jan 17,2024

  (10)

  Quick service and very friendly staff

• By:

  Jan 17,2024

  (5.75)

  They did not perform correct wheel balancing. Car was violently shaking at just 80km/h speed. I went to a different tyre shop and... Read More

  They did not perform correct wheel balancing. Car was violently shaking at just 80km/h speed. I went to a different tyre shop and paid additional for wheel balancing. only then the issue was resolved. Read Less

• By:

  Jan 23,2024

  (9)

  Excellent service, thank you.

• By:

  Feb 17,2024

  (6)

  Fitting went well But what I felt they kept attempting for adding additional cost with trying to find faults or making faults. Also... Read More

  Fitting went well But what I felt they kept attempting for adding additional cost with trying to find faults or making faults. Also for wheel balancing the price they asked is way above the market. I am regular customer of New Bharat and fully aware of service and charges. When tried to negotiate the service man had a bad attitude. Read Less

• By:

  Feb 28,2024

  (5.75)

  I am getting tyre pressure indication after the new tyres

• By:

  Mar 05,2024

  (5.5)

  After their installation I immediately felt vibrations after 100 kph. As I have seen myself First Stop's machine after balancing showed... Read More

  After their installation I immediately felt vibrations after 100 kph. As I have seen myself First Stop's machine after balancing showed 0 (zeros) for my new tyres, I thought I had rim roundness problem. And went to another workshop which I know is best on rims repair. They checked all 4 wheels for me. Rims were fine - but all 4 wheels - unbalanced! They rebalanced all 4 wheels for me - and vibrations were gone! So my overall experience was bad with First Stop - because such installation required additional costs to make everything work without the vibrations. Sadly bad. Read Less

• By:

  Mar 05,2024

  (5.5)

  After their installation I immediately felt vibrations after 100 kph. As I have seen myself First Stop's machine after balancing showed... Read More

  After their installation I immediately felt vibrations after 100 kph. As I have seen myself First Stop's machine after balancing showed 0 (zeros) for my new tyres, I thought I had rim roundness problem. And went to another workshop which I know is best on rims repair. They checked all 4 wheels for me. Rims were fine - but all 4 wheels - unbalanced! They rebalanced all 4 wheels for me - and vibrations were gone! So my overall experience was bad with First Stop - because such installation required additional costs to make everything work without the vibrations. Sadly bad. Read Less

• By:

  Mar 05,2024

  (9)

  Thank you.

• By:

  Mar 21,2024

  (10)

  Good services.

• By:

  Mar 21,2024

  (1)

  Not professional .

• By:

  May 28,2024

  (0)

  Terribly rude employee. The Iranian mechanic very rude and lying to me trying to upsell his brake pad etc. Telling me lies that my pads... Read More

  Terribly rude employee. The Iranian mechanic very rude and lying to me trying to upsell his brake pad etc. Telling me lies that my pads were worn when it’s clearly NEW. I do not agree with this type of business trying to cheat customers to sell their services. I complained but no one wanted to admit being manager. I will not recommend this place to anyone. U wil lose customers if u recommend this place. First stop Adnoc SZR is the worst tire shop I’ve been in last 20years in Dubai. Never will I return. Read Less

• By:

  Oct 01,2024

  (8)

  The initial branch that I booked was in SZR. Their machine was broken so they cant fit the tyre. They first wanted me to come back the day... Read More

  The initial branch that I booked was in SZR. Their machine was broken so they cant fit the tyre. They first wanted me to come back the day after but I insisted because I came from FUJ. Later, the manager made arrangement to their other shop at E611 about 15mins away from the inital location. Low score only to the first shop as no notice given to me that their machine isnt working but I have a booking so they should know the schedule. Good experience, quick fitting and clean waiting room on the 2nd shop. Attendants gave water as courtesy. I appreciate that they use metallic tyre valve cap as other shop that Ive used before only give plastic. Read Less

• By:

  Oct 03,2024

  (8.75)

  Service was efficient and professional

• By:

  Nov 02,2024

  (6.75)

  ok

• By:

  Dec 23,2024

  (10)

  Professional

• By:

  Apr 12,2025

  (8)

  Good tire installation service provided

• By:

  Apr 18,2025

  (10)

  Efficient and friendly service !

• By:

  Jun 18,2025

  (8.75)

  I'm very satisfied with the quality of service, however it took too much time to do the whole procedure due to some technical delays... Read More

  I'm very satisfied with the quality of service, however it took too much time to do the whole procedure due to some technical delays and difficulties. Read Less