Premium Tyre

Installer Survey Ratings

• By: Mr. Matthew Wilson

  Oct 09,2019

  (8.25)

  The guys were great when i arrived, quickly installed the tyres and kept me updated throughout.

• By: Fawad Mahmood

  Jan 12,2020

  (9)

  Professional

• By: Mr. Jaan Pv

  Jan 15,2020

  (8.5)

  My wheel alignment was wrong still my steering is bend to one side

• By: Mr. Harish Khatri

  Feb 13,2020

  (10)

  Only price

• By: Mr. Alaaeldin Youssef

  Feb 13,2020

  (10)

  They are friendly expert stuff

• By: Mr. Kushagra Vidhani

  Feb 13,2020

  (10)

  Everything was perfect and quick.

• By: Mr. Allan John

  Feb 13,2020

  (9)

  Good job, quick installation.

• By: Mr. PETER ABDELMALAK

  Feb 13,2020

  (8.5)

  Its good guy steven but i have problem in allayment installer he didn't make it properly first time that's I returned back to him he do it... Read More

  Its good guy steven but i have problem in allayment installer he didn't make it properly first time that's I returned back to him he do it as well anyway he very kindly staff appreciate for that Read Less

• By: Dr. Sohail Munir

  Feb 15,2020

  (10)

  Great service and courteous staff.....

• By: Mr. Himanshu Garg

  Feb 24,2020

  (9)

  Good job by qualified team

• By: Miss. Emma V.

  Feb 24,2020

  (9.25)

  very professional and fast

• By: Mr. Khurram Nazeer

  Feb 25,2020

  (9.75)

  Good technicians, perhaps a bit talkative amongst themselves, which made them a bit less efficient.

• By: Mr. Ivaylo Bozukov

  Feb 29,2020

  (9.75)

  Everything was perfect!

• By: Mr. Emil John

  Mar 03,2020

  (8.75)

  Good work

• By: Mr. JEHANGIR MAKHDUM

  Mar 05,2020

  (10)

  Exceptional service on all fronts. would recommend pitstopariabia to all. installer was great as well.

• By: Mr. Akshat Bharadwaj

  Mar 07,2020

  (9.75)

  The installer was extremely professional. the process was explained very well. The staff carrying out the installation were knowledgeable... Read More

  The installer was extremely professional. the process was explained very well. The staff carrying out the installation were knowledgeable and explained the tasks and other associated tasks diligently. Read Less

• By: Mrs. G Higgins

  Mar 07,2020

  (9.25)

  They opened at 8:30am instead of 8am as stated on the website. Staff were very nice though, and worked efficiently. :-)

• By: Mr. Omar Tabbara

  Mar 08,2020

  (9)

  N

• By: Mr. Anatoly Aliyan

  Mar 21,2020

  (9)

  Wheels alignment was not done.

• By: Mr. Nirmalraj Chinnathambi

  Mar 21,2020

  (9.25)

  Excellent cooperation and service support given by both call center of pit stop Arabia and tyre installation from premium tyre service... Read More

  Excellent cooperation and service support given by both call center of pit stop Arabia and tyre installation from premium tyre service station engineers.Thanks to pitstoparabia and premium tyres service center engineers. Read Less

• By: Mr. Abhishek VS

  Mar 25,2020

  (10)

  The facilities and process was very professional and both staff members were very competent and efficient.

• By: Mr. Mustafa Sutarwala

  Mar 31,2020

  (9.75)

  Quality service.Quick work.Attended to all my requests.

• By: Mr. Rashid Alardha

  Apr 28,2020

  (10)

  They were very swift and did a great job on the installation and balancing

• By: Mr. Milos Krstic

  May 24,2020

  (0.75)

  Be more professional.The guy avoided checking alligment. And was too lazy to do the job correct.

• By: Mr. Samer Hamid

  Jun 02,2020

  (2.5)

  Completely unsatisfied due to the rock moulding under right doors was broken because of wrong lifting method.

• By: Mr. Sumedh Sarang

  Jun 08,2020

  (10)

  Professional and fast, with two people in action on my car the work was done professionally very fast

• By: Mr. Marco Bonomo

  Jun 09,2020

  (10)

  Very clean ad tidy workshop, tools an equipment are well maintained and properly used.

• By: Mr. PRAVEEN PAVITHRAN

  Jul 02,2020

  (9)

  Good service..friendly technicians.overall good

• By: Mr. Rexi Abraham

  Jul 08,2020

  (9.5)

  Excellent service, by a professional team

• By: Mr. Amin Ullah

  Jul 08,2020

  (10)

  It was extremely smooth and easy process! The only way to get tyre job done!

• By: Mr. aditya kothare

  Jul 11,2020

  (10)

  Did everything on time, Greatb Job from Pitstop Arabia

• By: Mr. Leo Seelig

  Jul 26,2020

  (8)

  good service. they would have ranked higher if they had someone who was able to communicate in English better

• By: Mr. E Mesquida

  Jul 27,2020

  (7.25)

  honest and good service. you got what you pay for.

• By: Mr. Eyhab Alsinan

  Jul 29,2020

  (8.75)

  great job

• By: Mrs. Faaizah Al Quaid

  Aug 04,2020

  (10)

  Lovely experience; quick installation; comfortable waiting area. No concerns.

• By: Mr. Milad B

  Aug 13,2020

  (8.5)

  Good installer

• By: Mr. Sardar Ahmed

  Aug 20,2020

  (10)

  Excellent services

• By: Mr. Ramprashanth

  Sep 19,2020

  (10)

  Excellent service. I recommend.

• By: Mr. Tom Palmer

  Sep 20,2020

  (2.75)

  Morose lot. No place to wait so just hung around outside. Thumb prints over the white car, who cares right?

• By: Mr. Ahmed Anwar

  Sep 24,2020

  (8)

  very good service

• By: Mr. Rajesh goud merugu

  Sep 24,2020

  (8.5)

  Good service

• By: Mr. robert waller

  Sep 24,2020

  (9.25)

  Very happy with the service provided

• By: Mr. VISHAL SHAH

  Sep 26,2020

  (9)

  Satisfied with the Service

• By: Mr. Ahmed Mohammed

  Nov 12,2020

  (10)

  Smooth and professional handling of the task.

• By: Mr. Tim Elliott

  Nov 25,2020

  (8)

  Good job, thanks

• By: Mr. Edward

  Dec 27,2020

  (4.5)

  Employee was rude. The WhatsApp from pitstop arabia stated they will do wheel balancing and check the alignment for free. They checked if... Read More

  Employee was rude. The WhatsApp from pitstop arabia stated they will do wheel balancing and check the alignment for free. They checked if the car needs alignment for free, and the computer showed there was only one wheel needs alignment. I opted not to do the alignment and the employee was upset about it. He was unprofessional and kept complaining about the fact i opted not to do the alignment after they checked for me. Read Less

• By: Mr. Anandhu Sree Kumar

  Feb 28,2021

  (9.25)

  Great service, thank you.

• By: Mr. Alexander Vasanthakumar

  May 22,2021

  (9)

  Did excellent job. Very courteous and friendly manager.

• By: Mr. Neset Guner

  May 23,2021

  (3.25)

  Not professional at all

• By: Abdalla Haroun

  May 23,2021

  (10)

  Fast, good technicians

• By: Mr. Antonio Santos

  May 23,2021

  (10)

  Thanks for everything, and from now on I will leave you my car for the services Thanks

• By: ANSELMO SAGUIBO

  Jun 10,2021

  (3)

  Accessibility: okFacility: equipped but cleanliness is poor, no reception for waiting (not offered)Supervisor: Uncordial, not... Read More

  Accessibility: okFacility: equipped but cleanliness is poor, no reception for waiting (not offered)Supervisor: Uncordial, not accommodating, discriminating impressionTechnician: quick in replacement, did not properly tighten the wheel nut using torque wrench, vehicle Tire Pressure Monitor System warning message ON (maybe damaged the sensor or not reset TPMS Read Less

• By: Mr. Felix Dimayacyac

  Jun 10,2021

  (10)

  I supposed to go for Wheel Alignment as it is not part of the freebies for purchasing the tires but did not proceed as they are charging... Read More

  I supposed to go for Wheel Alignment as it is not part of the freebies for purchasing the tires but did not proceed as they are charging AED200 which is quite expensive. I got the same service in Deira for only AED50. Read Less

• By: Mr. Mohamad Talal

  Jun 19,2021

  (10)

  It was super quick and professionally done

• By: Mrs. MALVINA MOULA

  Jun 24,2021

  (10)

  Excellent service

• By: Hans Rahmann

  Jun 24,2021

  (10)

  Pleasantly surprised

• By: Mr. SHANI

  Jun 25,2021

  (8)

  Everything was well

• By: Mr. Mohamed Anis

  Jul 26,2021

  (10)

  Job well done

• By: Mr. Hamza Hafeez

  Jul 27,2021

  (9)

  0

• By: Constantin Draghici

  Aug 04,2021

  (3)

  the wheel balancing was not done and had to go for a different shop and i had to pay extra.

• By: Mr. M A A Sinclair

  Aug 04,2021

  (0)

  Very bad, damaged the brand new rims, will never use again

• By: Faiz Ahmad Ali

  Aug 04,2021

  (10)

  Excellent service. Really took care of me and my family and a fantastic job on the installation. Will return to them in the future.

• By: Mr. PRIJISH UNNI UNNIKRISHNAN

  Aug 16,2021

  (4)

  didnt do the alignment properly and charged extra

• By: Samer Alhmdan

  Aug 18,2021

  (4)

  not very bad

• By: Mr. Ariel Dijamco

  Aug 24,2021

  (10)

  Treatment is equal even though my car is only Yaris. Keep up the good work. Recommendable installer.

• By: Timur Burkitbayev

  Aug 31,2021

  (10)

  were good and fast

• By: Mr. EBIN KURIAN

  Sep 07,2021

  (1.5)

  I feel the installer was not happy to fix the tyres which i have bought online

• By: Mohammed Hassan

  Sep 12,2021

  (0.5)

  If there’s rating with minus I will give to this installer

• By: Mr. Elie Kanakri

  Sep 19,2021

  (9)

  Great installer

• By: Mr. Ankit Sonkar

  Sep 19,2021

  (4)

  Wheel alignment was not done at first time,When I have identified the problem and went again for alignment,I was misguided and told that my... Read More

  Wheel alignment was not done at first time,When I have identified the problem and went again for alignment,I was misguided and told that my car has mounting issue and I went to garage there mechanic identified there is no issue in mounting it was totally waste of my time and money aswell,at last I have come back to installer for alignment Read Less

• By: Mr. Romany

  Sep 20,2021

  (0)

  ???? ?? ?????

• By: Elhussein Helaly

  Sep 23,2021

  (9)

  Thank you it was pleasant experience

• By: Mr. SHAJAN THOMAS

  Sep 25,2021

  (7)

  Must improve service speed. Customer waiting for 2 hrs to change 4 tyres is not acceptable.

• By: Mr. Ashley Koussa

  Sep 29,2021

  (6.5)

  Tyres weren’t inflated properly, was told to drive around and it would reset, it didn’t and returned and was still told to drive me. After... Read More

  Tyres weren’t inflated properly, was told to drive around and it would reset, it didn’t and returned and was still told to drive me. After 1 week of under inflated tyres had to go to another garage to get rectified. Read Less

• By: Basil and Spice Catering LLC

  Oct 07,2021

  (7)

  The incharge at Premium tyre was the least helpful and was behaving as if he was doing a favour to me by changing the tyres, total turn off... Read More

  The incharge at Premium tyre was the least helpful and was behaving as if he was doing a favour to me by changing the tyres, total turn off of booking online Read Less

• By: Miss. LOREN

  Oct 08,2021

  (10)

  Will definitely recommend it was a great experience. Good Job!

• By: Mr. Oliver Kraft

  Oct 10,2021

  (7.5)

  Reliable, fast

• By: Mr. Oleg Shibayev

  Oct 18,2021

  (10)

  Thank you for quick and efficient work.

• By: Dr. Umar Butt

  Oct 28,2021

  (10)

  He was good

• By: Mr. abdalla

  Oct 28,2021

  (5.75)

  Ok

• By: Cedric Saber

  Nov 10,2021

  (6.25)

  ~

• By: Mr. Robert Saroukhan

  Nov 10,2021

  (8.5)

  Good

• By: Hamza AR

  Nov 14,2021

  (9)

  good overall. they were thorough with rotational checks

• By: ALEXANDER FORTUN

  Nov 20,2021

  (9.25)

  Courteous and professional throughout

• By: John Cherian Varghese

  Nov 21,2021

  (5.5)

  Needs better signage, not offered waiting area, beverages. Felt as if they are doing me a favour.

• By: Satyanjay Harshe

  Nov 23,2021

  (10)

  All was good. Except he didnt ask me if i need nitrogen/air to be filled in tyres. Now I am facing problem to get the nitrogen checked.

• By: Mr. Mohammad Asim Subhani

  Nov 28,2021

  (10)

  Excellent

• By: Mr. Bachir Chaiban

  Dec 06,2021

  (4.75)

  They need to provide receipts and warranty. I didn't receive warranty and not any information if it was filled with nitrogen. They just... Read More

  They need to provide receipts and warranty. I didn't receive warranty and not any information if it was filled with nitrogen. They just wanted to get done with it Read Less

• By: Mr. Leroy John Pinto

  Dec 06,2021

  (5.5)

  - na

• By: Mr. MUHAMMAD HASAN ABDULLAH

  Dec 06,2021

  (6)

  can improve service level

• By: Mr. Muhammad Fawad Akhtar

  Dec 08,2021

  (9.25)

  I am happy overall, they quickly changed all the tires

• By: Mrs. Ellen Russel

  Dec 14,2021

  (9)

  Quick and on time service. Happy customer. Thank you.

• By: Mr. Kamran safdar

  Dec 15,2021

  (7)

  The attitude was very very cold as if why have you come.

• By: Mr Amr Alkafoury

  Dec 19,2021

  (10)

  It was a very convenient and speed service.. definitely I will use it again in case

• By: Mr. Christopher

  Jan 04,2022

  (10)

  Team were great. Handled the car nicely and very impressed by the speed and efficiency.

• By: Joshua Ameglio

  Jan 04,2022

  (4.5)

  since one of my tire valve was a bit damage, the one in charge gave me 2 option a Chinese brand valve or an American brand ( in which both... Read More

  since one of my tire valve was a bit damage, the one in charge gave me 2 option a Chinese brand valve or an American brand ( in which both where the same) over charging me for each 80 AED per piece, so 4 for 320AED!!! while you can get them anywhere for 25aed for all 4. this place is very bad as they try to find things so that they can over charge later. very bad experience. at the end i told them not to do the aliment as i dont trust them and left. Dont send customer to place like this so call Premium... Read Less

• By: Mr. Volney Fernandes

  Jan 09,2022

  (3.25)

  The reception barely cared for the work being offered. Zero welcome initiative. The workshop staff carried out the work as needed. Overall... Read More

  The reception barely cared for the work being offered. Zero welcome initiative. The workshop staff carried out the work as needed. Overall felt more like an unwanted customer. Read Less

• By: Mr Nikhil Balchandani

  Jan 09,2022

  (4.75)

  Was asked to pay 250Aed extra for alignment. Unfortunately they couldn’t get the car aligned properly. Had to visit the local dealership... Read More

  Was asked to pay 250Aed extra for alignment. Unfortunately they couldn’t get the car aligned properly. Had to visit the local dealership and pay additional 300Aed to align the car Read Less

• By: Mr. Khurram Nazeer

  Jan 28,2022

  (9.25)

  Entrance is difficult to find.

• By: LINDLEY ROGADO

  Feb 13,2022

  (6.25)

  Installation for the tires are well handled proffesionally. However, only the tire alignment costs is over charging. As other shops only... Read More

  Installation for the tires are well handled proffesionally. However, only the tire alignment costs is over charging. As other shops only charge less than theor price. Read Less

• By: Mr. Francisco Fabia

  Feb 14,2022

  (6)

  good overall service. job was done fast.

• By: Mr. Mao

  Feb 15,2022

  (9.25)

  Friendly staff, all of them , very efficient ! Garage is excellent . I guess the only issue is the toilet. Better use bathroom before go... Read More

  Friendly staff, all of them , very efficient ! Garage is excellent . I guess the only issue is the toilet. Better use bathroom before go there , the tyre replacement process only takes 20 minutes . Read Less

• By: Mr. Ramuel Borja

  Feb 24,2022

  (6)

  Installer didnt discuss anything or explain anything. They install and done. They dont even explain about the 10000km rotation. As if... Read More

  Installer didnt discuss anything or explain anything. They install and done. They dont even explain about the 10000km rotation. As if nothing happens. No personal touch to the customers Read Less

• By: Mr. Basil Ayass

  Feb 25,2022

  (9.25)

  Great quick service. But I believe tyre balancing can be more accurate as I feel alight vibrations while driving

• By: Mr. Deepak malik

  Mar 01,2022

  (9.5)

  Na

• By: Mr. Sayeed Khan

  Apr 02,2022

  (9)

  He was good sincere and efficient.

• By: Hymed Besrour

  Apr 03,2022

  (9)

  willcome back

• By: Mr. Nashaat

  May 25,2022

  (0)

  Very bad

• By: Mr. Anuj Jain

  May 27,2022

  (10)

  Great service

• By: Mr. Aziz SHASH

  Jun 02,2022

  (9.25)

  Professional

• By: Desh Deepak

  Jun 08,2022

  (8.5)

  Customer waiting area can be better.

• By: Mr. Stefan

  Jun 10,2022

  (10)

  All was well

• By: Mr. Kashif Noor

  Jun 17,2022

  (9.25)

  Discovered later that tyres were not cleaned after installation. Had white residue all around + front 2 were very dusty.

• By: Mr. Tushar Gandhi

  Jun 22,2022

  (2.25)

  They said, they filled my tyres with free nitrogen as part of the package.However, they have filled normal air !!!This is unfair

• By: Tom Yeoman

  Jun 23,2022

  (10)

  Fantastic job, thank you very much!

• By: Mr. Malcolm Merchant

  Jun 23,2022

  (10)

  Quick service

• By: Mr. Mishari Alarfaj

  Jul 24,2022

  (9)

  Great job. Thanks

• By: Mr. Wasil Abdul Qayyum

  Jul 28,2022

  (10)

  Very quick service, got my tires changed and did the wheel alignment and have no complaints!

• By: Miss. Camilla De Angeli

  Aug 21,2022

  (1.5)

  After changing the tires, I had 2 flat tires in 2 days. Brand new tires. During the installation they have damaged the valves, which they... Read More

  After changing the tires, I had 2 flat tires in 2 days. Brand new tires. During the installation they have damaged the valves, which they were replaced by them. I ended up going into another place and change again ALL the valves. The employees were very nice to me I have to say, but talking about the job was poorly done and they gave a car nor safe to drive TWICE. I will never AGAIN even get nearby this place. Read Less

• By: Mr. RAVISHANKAR PANCHANGAM

  Oct 10,2022

  (10)

  Good service and very quick

• By: Humayun Mehmood

  Oct 13,2022

  (9.25)

  Good equipment and professional staff. decent space for family to wait.

• By: Mr. pierre giraud

  Oct 21,2022

  (10)

  Very professional set up and friendly employees. Will come here for any issues with my car in future.

• By: Angelo Di Sotto

  Nov 16,2022

  (9)

  fast & efficient work done very well.

• By: Mr. Tamas Zumpf

  Nov 23,2022

  (10)

  All good

• By: Mr. Andre Holder

  Nov 23,2022

  (10)

  Staff was very courteous and efficient.

• By: Mr. Kazem Sayed

  Nov 30,2022

  (5.5)

  job done. courteous staff

• By: Mr. Kirill Blokhin

  Jan 04,2023

  (2.75)

  Can provide upon the call. Too much to write

• By: Mr. Francis Joseph

  Jan 18,2023

  (7.5)

  installer did a great job

• By: Mr. Aziz Alsamawi

  Jan 25,2023

  (10)

  Professional team , kind , polite and friendly .Thank you

• By: Dr. Taref Alabed

  Jan 26,2023

  (8)

  they are professional, but it took more time than expected to fix the broken bolts

• By: Mr. Frederic Desitter

  Feb 10,2023

  (9.25)

  Very Good services provided and on time.

• By: Mohamed Sahbi Sassi

  Feb 10,2023

  (9.5)

  -

• By: Mrs. Deepika Raj

  Feb 21,2023

  (8)

  Prompt service and flexible.

• By: Mr. David Landsberg

  Mar 11,2023

  (9)

  Good and fast tire change. Balancing was good - no vibration and tires run smooth.

• By: Mr. Abdul Khader

  Jul 28,2023

  (10)

  All over service & the Staff where great and friendly. Installation was done really fast i was out within 30 minutes after my arrival

• By: Mr. Hassan

  Aug 30,2023

  (6)

  not very nice and not at all cooperative, staff should be more friendly.

• By: Mr. Khurram Nazeer

  Sep 06,2023

  (8.25)

  Consider investing in a proper alignment machine and training for your team.

• By: Mr. SHAHRYAR IRSHAD

  Sep 11,2023

  (9.5)

  Good and efficient service.

• By: Mr. Haitham Hassan

  Sep 13,2023

  (6)

  Av quality and tire damage after 7 month

• By: Mr. Jithin Michael

  Sep 20,2023

  (10)

  Good

• By: Mr. Monti Anderson

  Sep 21,2023

  (6)

  Average

• By: Mr. Mani

  Sep 21,2023

  (6)

  Was ok

• By:

  Nov 02,2023

  (8.25)

  You must not pressure the customer for unnecessary purchases. E.g tyre pressure sensors

• By:

  Nov 27,2023

  (10)

  Great service thank you

• By:

  Nov 27,2023

  (10)

  Prompt quality service!

• By:

  Jan 16,2024

  (10)

  Good service

• By:

  Feb 08,2024

  (8)

  Nice

• By:

  Mar 05,2024

  (10)

  Good

• By:

  Mar 21,2024

  (10)

  Keep it up!

• By:

  May 22,2024

  (10)

  Very experienced staff.

• By:

  May 28,2024

  (3.25)

  Very poor service from the installer. Balancing was meant to be included but I had to pay additional to my own garage as they did not... Read More

  Very poor service from the installer. Balancing was meant to be included but I had to pay additional to my own garage as they did not complete it and the car was shaking under braking after driving out. Untrustworthy installer and would not recommend Read Less