What To Do When Your Car Breaks Down On The Road?
Breaking down on the road in the UAE can be stressful. Knowing what to do when your car fails is crucial for your safety and peace of mind. This guide provides a plan for handling a car breakdown in the UAE.
What To Do When Your Car Breaks Down
1. Assess the Situation
Evaluate what’s happening. Is your car making strange noises, losing power, or showing warning lights? Knowing the issue can help when you call for assistance.
2. Move Your Car to a Safe Location
Steer your car to the side of the road, away from traffic. On UAE highways like Sheikh Zayed Road or Emirates Road, use the hard shoulder. If you’re in a city like Dubai or Sharjah, try to find a parking area or side street. Turn on your hazard lights to alert other drivers.
Safety Tip: If you can’t move the car, stay inside with your seatbelt on until help arrives, especially on busy roads.
3. Make Your Car Visible
Follow these steps:
- Turn on hazard lights.
- Place a reflective warning triangle at least 45 meters behind your car (required by UAE law).
- If it’s safe, open the hood to signal a breakdown.
5. Call for Help
Move to a safe spot, like behind a barrier or away from traffic. In the UAE, you have several options for roadside assistance:
- Emergency Services: Dial 999 for police or emergency help if you feel unsafe.
- Roadside Assistance: Contact your car insurance provider or a service like the Automobile and Touring Club of the UAE (ATCUAE) for assistance. Many UAE insurance plans include roadside assistance.
- Car Manufacturer Services: Brands like Toyota, Nissan, or BMW often provide breakdown support for newer models.
- Private Recovery Services: Companies like Recovery UAE or Dubai Car Recovery operate 24/7.
UAE Roadside Assistance Contacts
Service Provider |
Contact Number |
Availability |
Notes |
|
Dubai Police |
999 |
24/7 |
For emergencies only |
|
ATCUAE |
+971 4 2961122 |
24/7 |
Membership-based service |
|
Recovery UAE |
800 500 372 |
24/7 |
Covers all emirates |
|
Dubai Car Recovery |
+971 50 961 3777 |
24/7 |
Affordable towing and repair |
6. Communicate Your Location
When calling for help, provide your exact location. Use landmarks (e.g., “near Burj Khalifa” or “on E11 towards Abu Dhabi”) or share your GPS coordinates via apps like Google Maps or Waze. Many UAE recovery services use WhatsApp for location sharing.
7. Wait Safely or Arrange Transport
If the repair will take time, consider alternative transport:
- Taxis: Apps like Careem or Uber are widely available in Dubai and Abu Dhabi.
- Public Transport: Use the Dubai Metro, Abu Dhabi buses, or RTA services in urban areas.
- Friends or Family: Arrange a pickup if possible.
8. Follow Up on Repairs
Once your car is towed, ask the mechanic for a detailed diagnosis. In the UAE, repair costs can vary, so get quotes from trusted garages or contact PitStopArabia for Car recovery. Check if your insurance covers repairs or towing.
Tips to Prevent Car Breakdowns in the UAE
Here’s how to keep your car in top shape:
- Regular Maintenance: Service your car every 5,000 - 10,000 km, as recommended by UAE mechanics.
- Check Tires: Ensure proper tire pressure and tread, especially before long drives.
- Monitor Battery: Replace batteries every 2 - 3 years, as heat can shorten their lifespan.
- Keep Emergency Supplies: Carry a warning triangle, water, a first-aid kit, and a charged phone.
- Use Quality Fuel: Refuel at trusted stations like ADNOC or ENOC to avoid engine issues.
Essential Car Emergency Kit for UAE Drivers
Item |
Purpose |
Where to Buy in UAE |
|
Reflective Triangle |
Alerts other drivers |
Carrefour, AutoZone |
|
First-Aid Kit |
Handles minor injuries |
Pharmacies, Amazon.ae |
|
Water Bottles |
Stay hydrated in heat |
Any supermarket |
|
Flashlight |
Visibility at night |
ACE Hardware, Noon |
|
Phone Charger |
Ensures communication |
Sharaf DG, Jumbo Electronics |
Why Car Breakdowns Happen in the UAE
Cars in the UAE face unique challenges due to the hot climate, sandy conditions, and heavy traffic. Common reasons for breakdowns include:
- Overheating: High temperatures can strain your engine, especially in summer.
- Battery Issues: Extreme heat can drain or damage car batteries.
- Tire Problems: Punctures or blowouts are common due to rough roads or debris.
- Mechanical Failures: Wear and tear on brakes, belts, or other components.
- Fuel Issues: Running out of fuel or using low-quality fuel.
FAQs
What should I do if my car breaks down in the desert?
Move to a safe spot, turn on hazard lights, and place a warning triangle. Call 999 or a recovery service immediately. Stay hydrated and avoid wandering far from your car.
Is roadside assistance free in the UAE?
It depends on your insurance or car manufacturer plan. Many UAE insurance policies include free towing, but private services may charge AED 100–300, depending on the distance.
Can I leave my car on the road if it breaks down?
Avoid leaving your car unattended, as it may be towed by authorities. If you must leave, inform the police (999) and arrange towing as soon as possible.
How do I find a reliable mechanic in the UAE?
Look for RTA-approved garages or use apps like ServiceMyCar or MySyara for trusted mechanics in Dubai, Abu Dhabi, or other emirates.
What are the penalties for not using a warning triangle?
UAE law requires a warning triangle during breakdowns. Failure to use one can result in a fine of up to AED 500.










