Lost Car Accident Report in Dubai: Latest Way to Get a Copy
Lost your Dubai car accident report? You can request information about your traffic accident record through official Dubai Police channels instead of starting the process again. Dubai Police provides digital services through its website, app, and Smart Police Stations, while 901 is the official non-emergency number for service enquiries and request follow-ups.
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Can You Get a Copy of a Lost Accident Report in Dubai?
Yes. If your accident was already reported to Dubai Police, you can use official Dubai Police services to enquire about the report and available traffic-related certificates or documents.
The exact service available to you may depend on the type of accident and the document you need. Keep your traffic file number, vehicle plate number, Emirates ID and accident details ready before applying.
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How to Get a Lost Accident Report in Dubai
1. Use the Dubai Police App or Website
The Dubai Police digital channels are the easiest place to start. Look under Traffic Services or search for services related to accident reports, traffic certificates or report enquiries.
You may need details such as:
- Emirates ID
- Vehicle plate number
- Traffic file number
- Accident date
- Accident reference number, if available
If the original report is available digitally, follow the instructions to access or request the relevant document.
2. Call Dubai Police on 901
If you cannot find the required service online, call 901, Dubai Police's official non-emergency number. The service is used for customer enquiries, information about available services and request follow-ups.
Tell the representative that you need help obtaining a copy or information related to a previous traffic accident report.
Have your vehicle and accident details ready so they can guide you to the correct service.
3. Visit a Dubai Smart Police Station
Dubai's Smart Police Stations (SPS) provide traffic and certificate services without requiring a traditional police-station visit for every transaction. Dubai Police states that its SPS facilities operate around the clock and provide traffic-related services.
You can use the service catalogue to identify the relevant traffic or certificate service before visiting.
What Information Do You Need?
Keep these details available:
Information |
Why You May Need It |
|
Emirates ID |
Identity verification |
|
Vehicle plate number |
Identifies the vehicle |
|
Traffic file number |
Helps locate your traffic record |
|
Accident reference number |
Makes the search easier |
|
Accident date |
Helps identify the correct report |
If you do not have the accident reference number, don't assume you need to report the accident again. Contact Dubai Police through 901 or use its digital services to find out which information can be used to locate the record.
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How Much Does a Replacement Accident Report Cost?
Fees can vary depending on the specific document or service requested. Check the current fee displayed by Dubai Police before making payment rather than relying on an older fee mentioned online.
This is especially important because government service fees and digital service procedures can change.
Can You Get a Lost Accident Report Online?
In many cases, you can start the process online through Dubai Police's digital services. If the required document is not available through the online service you select, Dubai Police can direct you to the appropriate channel through its website, app, Smart Police Station or 901.
What If You Need the Report for Insurance?
If you lost the report because your insurer or workshop needs accident documentation, request the official document or certificate accepted for your particular claim.
Before submitting anything, check:
- The accident date is correct.
- Your vehicle details are correct.
- The accident details match your insurance claim.
- Your insurer accepts the digital document or requires a printed copy.
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Quick Guide
Method |
Best For |
|
Dubai Police website/app |
Starting the request online |
|
901 |
Service enquiries and assistance |
|
Smart Police Station |
In-person digital government services |
|
Dubai Police service catalogue |
Finding the correct traffic service |
FAQ
Can I get a copy of a lost car accident report in Dubai?
Yes. Start with Dubai Police's website or app. You can also call 901 for assistance or use a Smart Police Station.
What should I do if I lost my accident report?
Keep your Emirates ID, vehicle plate number, traffic file number and accident details ready, then contact Dubai Police through its official digital channels or 901.
Can I get the report without the accident reference number?
You should still contact Dubai Police. Other vehicle or traffic details may help identify the record, depending on the service.
Is 901 the emergency number?
No. 901 is Dubai Police's non-emergency number. For emergencies, Dubai Police directs the public to 999.
Can I visit a Smart Police Station for traffic services?
Yes. Dubai Police's Smart Police Stations provide traffic and certificate-related services, with SPS facilities operating around the clock.