How to Get a Car Accident Police Report in Dubai (2026 Guide)
You just had a minor car accident in Dubai. Now what?
Your first instinct might be to call 999 and wait for a police patrol. But that's not the right move for minor fender benders. In fact, Dubai Police actively encourages drivers NOT to call them for minor accidents.
Instead, you can get your car accident police report in Dubai through one of four quick, easy methods, without waiting for a patrol car. This 2026 guide walks you through every option, step by step.
Car Accident Police Report Dubai 2026: 4 Easy Ways to Get One (Step-by-Step)
Minor vs Major Car Accident in Dubai: What's the Difference?
Before you do anything, you need to know which type of accident you've been in. The reporting method depends entirely on this.
Minor Accident (Use App or Petrol Station)
- No injuries to anyone involved
- Only cosmetic or light vehicle damage
- All parties agree on what happened (no major dispute)
- Vehicles are still drivable
Examples: fender bender, parking lot scrape, low-speed rear-end
Major Accident (Call 999 Immediately)
- Any injuries (no matter how minor)
- Serious vehicle damage
- Disputed fault between drivers
- The vehicle cannot be driven
- Hit-and-run with significant damage or injuries
Request a Value Estimate of Accident Damage in Dubai to understand repair costs and insurance claims before proceeding.
How to Get a Police Report Using the Dubai Police App (Fastest Method)
The Dubai Police app is the quickest way to get a car accident police report in Dubai, no driving anywhere, no waiting. You can complete the entire process from your phone in 5-10 minutes.
Step 1: Download the Dubai Police app from the App Store or Google Play Store.
Step 2: Log in using UAE Pass or register with your Emirates ID details.
Step 3: Open the services menu and select “Minor Traffic Accident Report.”
Step 4: Enter the vehicle details for all parties involved, including plate number and emirate.
Step 5: Upload clear photos of the accident damage (at least 4 images from different angles).
Step 6: Review the information and submit the accident report request.
Step 7: Receive your Dubai Police accident report instantly via SMS and email.
Car Accident Report at Petrol Station Dubai: On-the-Go Initiative (130+ Locations)
If you prefer face-to-face help or don't want to use an app, Dubai Police's On-the-Go initiative allows you to get your accident report at over 130 petrol stations across Dubai.
- Step 1: Drive to the nearest ADNOC, ENOC, or Emarat petrol station.
- Step 2: Inform the station staff that you want to file a minor accident report.
- Step 3: Provide your driving licence, vehicle registration card, and insurance certificate.
- Step 4: The staff will inspect the vehicle and take photos of the damage.
- Step 5: They will prepare and submit the official accident report on your behalf.
- Step 6: Receive your Dubai Police accident report in digital or printed format.
Participating Petrol Stations
Station Brand |
Locations |
|
ADNOC |
Multiple locations across Dubai |
|
ENOC |
24/7 stations citywide |
|
Emarat |
24/7 stations citywide |
How to File a Minor Accident Report on the DubaiNow App
The DubaiNow app, Dubai's unified government services app, also includes minor accident reporting in partnership with Dubai Police.
- Step 1: Download the DubaiNow app from the App Store or Google Play Store.
- Step 2: Log in using UAE Pass (it will automatically detect your profile and location).
- Step 3: Go to the “Police” section and select “Minor Traffic Accident Report.”
- Step 4: Enter vehicle details and driving licence numbers for all parties involved in the accident.
- Step 5: Upload clear photos of the vehicle damage from multiple angles.
- Step 6: Submit the request and receive your official accident report via email.
Dubai Smart Police Stations for Accident Reports: 24/7 Self-Service Guide
Dubai has 33 Smart Police Stations (SPS) operating 24/7 across the emirate, with no human intervention required
- Step 1: Locate your nearest Smart Police Station (SPS).
- Step 2: Scan your Emirates ID (or passport for visitors).
- Step 3: Select “Traffic Accidents” from the main menu.
- Step 4: Follow the on-screen instructions to enter accident details.
- Step 5: Upload or scan clear photos of the vehicle damage.
- Step 6: Submit the request and receive your printed police report instantly.
Available Services at Smart Police Stations
Smart Police Stations offer 32 services, including :
- Minor accident reporting
- Traffic clearance certificates
- Criminal status certificates
- Lost item reports
- Obstructing vehicle reports
Required Documents for Car Accident Police Report in Dubai
Before you report any accident, make sure you have these documents ready:
Document |
Required For |
Where to Find |
|
Emirates ID |
All parties involved |
Your wallet (physical or digital UAE Pass app) |
|
Driving Licence |
All drivers involved |
Wallet or Dubai Drive app |
|
Vehicle Registration (Mulkiya) |
All vehicles involved |
Vehicle glovebox or Roads and Transport Authority app |
|
Insurance Certificate |
All vehicles involved |
Glovebox or insurance app/email |
|
Photos of Damage |
For accident report submission |
Mobile phone camera |
Learn more: How to check car accident history in UAE
How to Claim Car Insurance in Dubai Using Police Accident Report
Once you have your Dubai Police accident report, here's how to use it for your insurance claim:
Step |
Action |
Timing |
|
1 |
Receive the police report via app, email, or SMS |
Immediately after submitting the accident report |
|
2 |
Contact your insurance provider |
Within 24–48 hours |
|
3 |
Submit police report and vehicle damage photos |
As requested by the insurer |
|
4 |
Receive repair approval or cash settlement |
2–5 working days |
|
5 |
Take your vehicle to an approved garage for repairs |
After insurance approval |
What If I Don't Have Comprehensive Insurance?
- Third-party insurance only: You can still claim if you are the non-fault driver. The at-fault driver's insurance will cover your repairs (up to AED 10,000 for property damage under UAE law).
- No insurance (illegal): You will face fines and legal consequences. Driving without insurance in the UAE is a serious offence.
FAQ
1. How to get a car accident police report in Dubai?
You have 4 options: Dubai Police app (fastest), petrol station (On-the-Go initiative), DubaiNow app, or Smart Police Station. For minor accidents, do not call 999.
2. What is the cost of a Dubai Police accident report?
- Minor accident (at-fault driver): AED 520
- Unknown accident (hit & run): AED 420
- Non-fault driver: FREE
3. Can I report a minor accident without calling the police?
Yes. Use the Dubai Police app or visit an ADNOC, ENOC, or Emarat petrol station. You do not need to wait for a police patrol.
4. What is the Dubai Police On-the-Go initiative?
It's a service at over 130 petrol stations across Dubai where trained staff help you file a minor accident report. Available at ADNOC, ENOC, and Emarat stations.
5. How to report an unknown accident (hit and run) in Dubai?
Use the Dubai Police app → Select "Unknown accident" → Enter vehicle details → Upload damage photos → Pay AED 420 → Receive report for insurance.
6. Can I get a police report if the accident happened in a parking lot?
Yes. Parking lot accidents are treated the same as road accidents. Use the Dubai Police app or visit a petrol station to file the report.
7. What happens if I don't get a police report?
Your insurance company will not accept your claim. Repairs without a police report are illegal, and you will not be reimbursed.
8. How long does it take to get a Dubai Police accident report?
- Dubai Police app: 5-10 minutes
- Petrol station: 15-20 minutes
- Smart Police Station: 10-15 minutes
9. What should I do immediately after a minor accident?
- Move vehicles to a safe location (not blocking traffic)
- Exchange details with the other driver
- Take photos of the damage from all angles
- File a report via the Dubai Police app or go to the nearest petrol station
10. Can tourists report a car accident in Dubai?
Yes. Tourists can use the Dubai Police app (log in with passport details) or visit a petrol station. Bring your passport, international driving licence, and rental car agreement.
11. How do I check my accident report status?
Call 901 and provide your reference number, or check the Dubai Police app under "My Reports".