Frequently Asked Questions

Insurance
  • Is car insurance mandatory in the UAE?

    Yes, car insurance is mandatory in the UAE. All vehicles must have at least Third-Party Liability (TPL) insurance to legally operate on the roads, as per UAE RTA law.

  • What does Comprehensive insurance cover?

    Comprehensive insurance covers damages to your vehicle from accidents, theft, fire, natural disasters, and third-party liabilities. It also includes add-ons like personal accident coverage and roadside assistance.

  • What does Third-Party Liability (TPL) insurance cover?

    TPL insurance covers damages or injuries caused by your vehicle to third parties, including property damage, bodily injury, or death. It does not cover damages to your own vehicle.

  • How can I buy car insurance through PitStopArabia?

    Visit PitStopArabia.com to compare quotes from over 20 top UAE insurers, select a policy, and purchase online in under an hour with instant policy issuance and zero paperwork.

  • What documents are needed for car insurance?

    You need a UAE driving license, vehicle registration certificate (Mulkiya), Emirates ID, and a GCC-spec confirmation letter. Additional documents may include a no-claim letter or previous claim records.

  • Does my insurance cover driving in other GCC countries?

    Comprehensive plans can include GCC coverage as an add-on, extending protection to countries like Oman, Bahrain, Saudi Arabia, Kuwait, and Qatar, subject to policy terms.

  • How do I file an insurance claim?

    To claim, you have to contact the insurer to provide details and file a complaint at the nearest police Station. You can also contact PitStopArabia’s support team, and we will immediately assign a dedicated insurance representative to process your claim right away.

  • Does insurance cover off-road driving?

    Off-road coverage is available as an add-on with comprehensive plans, but terms vary. Check your policy to confirm coverage for desert or off-road driving.

  • What happens if I drive without insurance?

    Driving without insurance in the UAE is illegal and can result in fines (AED 500), four black points, vehicle impoundment for seven days, and potential license suspension or imprisonment.

  • Can someone else drive my insured car?

    Yes, as long as they have a valid UAE driving license and are over 18, they are covered under your policy. However, coverage may not apply if the driver is unlicensed or under the influence.

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